How are items packaged?

Products are bubble wrapped and packed in a box.

Do you ship internationally?

Yes, we ship to the US, the UK, and the Middle East.

What is the estimated delivery time?

You can check your estimated delivery date by going to My Orders, selecting your order, clicking View Order Details, then Track Shipment.

Are there any hidden charges on Kiwla?

There are no hidden charges. The price on the order confirmation page is exactly what you pay, including applicable shipping and handling charges.

How do I return a purchased item?

Contact our Customer Support team via phone at +91-79999 77770 or email info@kiwla.com within 2 days of receiving the order. Products must be unused and in original packaging with seals and labels intact.

When will I get my refund?

Refunds are processed within 24-48 hours. For credit or debit card and net banking payments, refunds reflect within 7-10 business days. For COD orders, refunds are made via NEFT within 2-4 business days.

How do I track my order?

Track your order under the My Orders section on the Kiwla website. Once dispatched, you will receive an email with the tracking number and courier company details.

Do I need an account to place an order?

No, you can place an order as a guest. However, creating a Kiwla account lets you earn reward points, rate products, and access member-only discounts.

Are there any shipping charges?

Shipping charges depend on the product. You can view the applicable shipping charge on the checkout page.

Does Kiwla have any physical stores?

No, Kiwla is an online-only store.

Nature Sustained Products

Nature Sustained

Product
Qty in Cart
Quantity
Price
Subtotal

Sale

Sale

Nature Sustained Natural Conditioner Itchy Scalp & Dry, Damaged Hair (Original 9 ounce)

MRP: ₹5,890.00

Price: ₹4,799.00

Hydrating Conditioner: This conditioner is formulated to hydrate and soften dry, damaged hair. Organic Ingredients: The formula contains plant-based ingredients like soapberry to soothe an itchy...

Add to Cart Quick view

Qty in Cart: 0

Quantity ( in cart):

Price:

MRP: ₹5,890.00

Price: ₹4,799.00

Subtotal:

Add to Cart
Sale

Sale

Nature Sustained Natural Shampoo 9oz

MRP: ₹5,860.00

Price: ₹4,799.00

SOAPBERRY HAIR MAGIC - Restore your hair and scalp's natural health and sheen with the nourishing, natural lather and botanical extract of soapberry. This natural shampoo with probiotics by...

Add to Cart Quick view

Qty in Cart: 0

Quantity ( in cart):

Price:

MRP: ₹5,860.00

Price: ₹4,799.00

Subtotal:

Add to Cart
Sale

Sale

Nature Sustained Organic Body Wash and Face Wash Raw and Wildcrafted with Probiotics Soapberry Formula for Eczema and Psoriasis Wild Plants Selected for Sensitive and Dry Skin 9oz Original

MRP: ₹10,200.00

Price: ₹8,187.00

Nourish and refresh your skin with this gentle Raw & Wildcrafted Body and Face Wash, crafted with the power of probiotics and nature’s finest botanicals. Infused with soapberry extract,...

Add to Cart Quick view

Qty in Cart: 0

Quantity ( in cart):

Price:

MRP: ₹10,200.00

Price: ₹8,187.00

Subtotal:

Add to Cart