How Customs & Cash on Delivery Work at Kiwla
Ordering from an international brand can feel risky — will customs hold your package? Will you owe unexpected duties? Do you have to pay in a foreign currency before you've even seen the product?
At Kiwla, none of that applies to you.
No customs paperwork on your end
We handle the import process on our side. You never have to fill out a customs form, pay a customs officer, or deal with a delivery held up at the border.
Prices already in Indian Rupees
Every price you see on Kiwla is the final landed price in INR — what you see is what you pay. There's no forex conversion, no surprise charges added at checkout or at your doorstep.
Cash on Delivery, just like a local order
Even though these are genuine imported US and UK brands, you can pay cash on delivery — the same way you would for any domestic online order. You don't need an international card or to pay upfront before your order arrives.
Delivery timelines
Orders from our Indian warehouse typically arrive in 2–5 days. Orders shipped directly from our US/UK/UAE warehouses take approximately 15–17 days.
If you have any questions about a specific order, reach out to us at 7999977770 or through WhatsApp — we're happy to walk you through it before you buy.